新媒网 · 跨境数据社区

This post entails the following duties: - Handling client calls, WhatsApp texts/calls and emails in a timely manner (including after hours 17h00 - 19h00) - Meeting and greeting clients at the entrance, when client visits are booked or when new clients arrive for a viewing - Assisting clients in creating a new profile on the web, booking drop off appointments or site visits - Creating/terminating Nold gate keys for clients - Calendar management: - Confirm pod drop offs / client visit time schedule and address day before by calling - Ensure following days drop off pods are loaded on the trucks, ready for departure early - Confirm if any extra stock (locks, boxes, bubble wrap) was ordered with drop off - Ensure pods / containers are accessible when clients visits - Keep track of drivers departure and arrival times - Keep track of all available containers/pods as well as evacuations - Ensure all stock, locks and trailers that were hired are billed to the client - Ensure that clients are invoiced correctly and that their accounts are settled before being allowed to evacuate. - Manage business park units by setting up viewings, amending & sending rental agreements, capturing client details, communicating correct billing details to Accounts and clients - Assisting Lareman Architects and/or FAME Projects with administrative tasks, as needed during PODit's off-peak periods.