新媒网 · 跨境数据社区

Be the Voice of Customer Delight: Join Us as a Customer Success Specialist (English & Mandarin Speaking)! 📍 Location: Penang 📅 5 Days Work Week | Rotational Shifts 💰 Attractive Salary: Up to RM 4,000++ Do you have a passion for helping others and solving problems? We want YOU to be part of our success story! Your Role: Engage with customers via live chat and email (non-voice support) Assist customers with online orders and payment processes Ensure data privacy and secure handling of sensitive information Resolve customer issues promptly and professionally Work collaboratively to enhance customer satisfaction Our Ideal Candidate: Fluent in English (B2 level) and Mandarin (spoken & written) Diploma/Bachelor's Degree (Fresh graduates welcome!) Typing speed of 40wpm with 90% accuracy Excellent communication and active listening skills Positive mindset and strong problem-solving abilities Proficient in Microsoft Office and computer applications Perks of Joining Us: Supportive and engaging workplace culture Continuous learning and career advancement A platform to share your ideas and grow Take the leap towards a rewarding career! Apply here today! https://beyond4.tech/tp_b4_recruitment/ #CustomerSupport #PenangCareers #MandarinSpeakingJobs #JoinOurTeam #CustomerFirst