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Collections Representative 1st Financial Bank USA (1FBUSA) is currently hiring for Collection Representatives. Day Shift (Mon. - Fri., 8-5 pm &1 Sat. per month) Salary starts at $17 per hour for the day shift PLUS commissions! Or Night Shift (Mon. - Thurs. 10-7 pm, Fri. 8-5 pm & 1 Sat. per month) Salary starts at $18.70 per hour for the night shift PLUS commissions! This position offers a hybrid work schedule. Job Profile As a Customer Assistance Professional, you will help create successful solutions over the phone with our Card Members whose payments are past due. You will be responsible for advising Card Members of their account status and offer a variety of payment arrangements that will assist them in resolving their account delinquency. Successful candidates are good listeners, problem solvers with attention to detail, and who enjoy customer interaction. Rich lineup of health, financial and work/life benefits including: Comprehensive and affordable medical, Rx, dental, vision, life and disability coverage 25-day annualized paid time off including 100% cash out for unused time Health Savings Account w/company contribution up to $1,000 annually Dependent Care Spending Account w/company contribution up to $1,200 annually 401(k) w/company matching contribution up to $2,500 annually Tuition reimbursement by the company up to $2,500 annually