新媒网 · 跨境数据社区

We crunched the numbers and, out of all full-service fleet tracking providers on the market, One Step GPS scores the highest in customer satisfaction and the lowest in price 🤯 This data is pulled from verified third-party reviews across several sources, Capterra, Trust Pilot, G2, Shopper Approved, etc. But how do we do it? Our entire team places a radical focus on what's best for the customer. Something that's horribly lacking in the modern telematics landscape. Here's what that looks like for you: ✅ No contracts—invariably they protect the company and are not beneficial for the fleet ✅ Transparent pricing—we don't do hidden fees, paywalled features, costs for additional users, or anything else. You get unrestricted access to the entire GPS platform for one affordable price ✅ Superior software—our entire development team is in-house, that means our customer needs are perfectly integrated with our feature roll-outs ✅ Premium hardware—we provide the best hardware on the market, with lifetime warranties on every device ✅ Platform infrastructure—roaming SIMs use the best cellular connection available for 1-30 second reporting, combined with >99.9% platform uptime for crystal-clear visibility 🔥 Last but not least, the industry's best customer service—our in-house support team is the best there is: 99% first-call resolution rate (norm is 70%), average call response of .08 seconds (norm is 30 sec), 4.34-minute handle time (norm is 5.10) This is why we took the Gold and Silver Stevie for Customer Service and Technology at the 2025 American Business Awards. But it's all because of our focus on the customer, our focus on you. The judging panel said it perfectly: "One Step GPS was created to be 100% responsive to customer needs. Deeply human, empathetic service backed by elite technical performance. Fast response, personalized training, and seamless collaboration with in-house engineers make One Step GPS an industry standout." — American Business Awards Judging Panel